We are committed to operational excellence to provide the best products, service, and solutions to meet the needs of our customers.
We employ an in-house staff of experts in both product and customer specific processes. This team works closely with other departments to service customers before, during, and after a purchase. Our success is dependent on the satisfaction of our customers, so we strive to provide a friendly, proactive, and efficient experience every time.
We are a trusted partner to our customer base of leading mass, craft, food & drug, discount, gift & specialty retailers, online retailers, and warehouse clubs. Our long-term relationships, breadth of product offerings, and custom programs have helped us earn an exceptional reputation across multiple industries.
Our finance team focuses on functional expertise to drive results, enhance effectiveness, and improve efficiencies within accounting, financial planning and analysis, and pricing. Over 70 finance professionals work across five CSS locations to interact with and support other key areas.
We support over 2,000 employees in all career-related matters, including on-boarding, benefits, and new employment opportunities within the company. We work with our managers to create a safe and productive work environment across our domestic and international locations.
CSS Information Technology provides innovative, cost-effective solutions to support the company's growth in a competitive, dynamic industry. We partner with CSS business units to harness technology and achieve our strategic priorities.
MANUFACTURING AND SOURCING
We leverage broad manufacturing and sourcing capabilities with domestic distribution to manage complexity and offer broad market coverage. To do this, we partner with many international factories and operate several CSS manufacturing facilities.
We are market leaders in trend-right design, which is why we are consulted by key accounts as to what is the next big icon, color, or pattern. Our team of designers, production artists, packaging experts, content creators, photographers, stylists, merchandisers, and product managers work in focused centers of excellence by product category.
The CSS best in class sales team supports our customers as partners in driving retail productivity across our multi-channel environment. We strategically expand our business categories, strengthen our base offerings, and generate value wherever possible. The ultimate goal is to implement retail strategies and category management expertise across the spectrum of our brands that produce retail success for our customers.